ACCOMMODATION

One of our many bedrooms, beautifully appointed - superb views

Porthgwara offers a choice of living arrangements that compliments our high standard of care. Most rooms have outstanding views of the unfolding scenery. Residents can look out at ships and sailing boats travelling to and from Falmouth. The village itself can also be seen, with its small fishing harbour, attractive coastline and a bay that’s popular with windsurfers there’s always something to see.

SINGLE ROOMS
9 en-suite rooms with patio doors leading directly onto the balcony or into the garden overlooking the sea. 6 rooms with patio doors leading directly onto a veranda or balcony.

DOUBLE ROOMS
Rooms with patio doors leading directly onto a veranda or balcony.

Below is more information on Facilities, Necessities and Peace of Mind.

FACILITIES (top of page)
Every bedroom has a colour television and residents can have their own private telephone line installed. We have created seven day rooms, designed for resident comfort and privacy. They are used as lounges and dining areas, although residents may choose to have their meals in their own rooms. Our fully equipped kitchen caters for all diets.
Our five bathrooms and shower rooms offer electrically controlled bath hoists to ease any bathing difficulties, we have a jacuzzi bath for soothingly effective hydrotherapy.
There are seven toilets and three sluice rooms conveniently placed around the home. All washing and ironing, including personal clothing, is carried out in our own fully equipped laundry. For those with mobility difficulties there are two passenger lifts serving all areas of the home. There’s full wheelchair accessibility throughout the home. Handrails are fitted in all our wide corridors, and there is... For the safety, security and comfort of our residents, we have a radio-controlled nurse call system, so that a helping hand is always close at hand. A fire alarm that has sensors throughout the home is another feature that gives peace of mind. All rooms are double glazed. A heat management system controls the central heating and water temperature, allowing residents to enjoy a constantly controlled environment 24 hours a day, all year round.

NECESSITIES (top of page)

Lifts to all floors
Hydrotherapy and Medic Showers
All your laundry and ironing taken care of

DOCTORS
The local Health Centre is only 2 miles away, the two excellent Doctors are always on call and supply all prescribed medication.

STAFF
The Home currently employs between 35 to 40 staff, depending on the number or patients staying with us. This number is made up of the following:
• Registered Manager, RGN
• Matron
• Head of Care, RGN
•Trained Nursing Staff, RGNs and ENs
• Secretary / Quality Manager
• Accounts Administrator
• Health Care Assistants, NVQ 2/3 Qualifications
• Catering Manager
• Cooks and Kitchen Staff
• Domestic Staff
• Gardener

MANAGEMENT
Porthgwara Nursing Home has a dedicated management team. The Registered Manager is responsible for the day-to-day running of the Home. The Registered Providers, Mr and Mrs J M Carter are available 24 hours a day to help with any administrative problems that may arise.

PEACE OF MIND (top of page)
STAFF TRAINING
Porthgwara Nursing Home is committed to a programme of staff training. Qualified nursing staff have particular areas of expertise e.g. Parkinson’s Disease, Tissue Viability etc. They regularly attend updating courses so that the care delivered is evidence-based. Care staff are trained to National Vocational Qualification (N.V.Q.) Level 3 in Care. All staff are frequently updated in Fire and Health and Safety procedures.

INSURANCE
Porthgwara Nursing Home is insured by Norwich Union, Policy No. 54 CHO 2069373. Residents personal effects cover is limited to £1,000.00 for any one patient under the terms of the above policy. Porthgwara Nursing Home cannot accept any responsibility for loss or damage to items valued in excess of £1,000.00, the patient is therefore advised to arrange suitable insurance cover for items over this amount.

FEES
The agreed fee covers all care, meals, laundry, incontinence products, heating, lighting and accommodation in a single or double room, together with unlimited use of all lounges and dining rooms provided for the use of the patients. The fees exclude however, any charges for private toiletries, chiropody, hairdressing, newspapers, clothing or luxury items and nor do they cover the cost of any personal medical requirements.
For a full range of our fees, please contact The Registered Manager on 01326 280307.

VISITING
Visitors are always welcome at any reasonable time of day or evening. We would however, ask visitors to avoid meal times if at all possible. Relatives may telephone at anytime.

LAUNDRY
Although great care is taken, Porthgwara Nursing Home cannot accept any responsibility for loss or damage to patient’s clothing during laundering. Whenever possible, it is most important, that all articles of clothing are name labelled prior to admittance.

SMOKING
Porthgwara Nursing Home now has a non-smoking policy for the safety and comfort of all residents within the Home. Visitors may smoke in the designated area in the grounds.

You will only fully appreciate Porthgwara by paying us a visit We cordially invite you to do so at any time.

MEMBER OF REGISTERED NURSING HOME ASSOCIATION

Porthgwara Nursing Home, Coverack, Helston, Cornwall, TR12 6TG
Telephone: 01326-280307 or 01326-280760
Fax 01326-281137
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